Follow These Instructions for Gmail (skip below Step 4 for other providers):
Step 1: In your inbox, locate an email from clientcare@lynnmckenzie.com (ex. your welcome mail for the product you just purchased).
Step 2: Drag this email to the “primary” tab of your inbox.
Step 3: Add “clientcare@lynnmckenzie.com” to your online address book
Step 4: You’ll see that our emails will go to your primary folder in the future!